Important Notice – Please Read
Air Factory is a supplier of recreational and other related services and is subject to the Australian Consumer Law. It is important that you read the Conditions of Entry below, as all recreational services and activities (including all sporting or leisure activity of any kind) conducted at the Air Factory premises are subject to those Conditions of Entry.

IMPORTANT WARNING: The recreational, training, fitness and coaching activities provided by Air Factory carry inherent and significant risks, which can result in serious personal injury and/or death. Particular risks include twists, sprains, broken bones, spinal injury, paralysis, physical injury and/or death, which is why it is important to understand the Conditions of Entry and comply with all instructions provided by, or on behalf of, the Air Factory. All participants who engage in such activities do so at their own risk.

The Conditions of Entry apply to all entry tickets and use of our facilities.
1. By participating in the recreational or other activities, you accept the inherent risks associated with those activities at our premises. As such, you agree to:
a. release Air Factory and all persons or corporations associated directly or indirectly with the conduct of all recreational or other activities from all claims, demands and proceedings arising out of your participation; and
b. indemnify and hold harmless Air Factory (and all associated or related people, entities or companies) against all liability (including liability for their negligence and the negligence of others), damage and expense associated with all injury, loss or damage arising out of or connected with your participation in the recreational activities, and the participation of any person under your supervision, (including any children under the age of 18) and/or any person you have booked the recreational services for.
Basically, you agree not to sue Air Factory if something goes wrong and you hurt yourself, or someone you have booked for hurts themselves, and that you are liable if you or they are hurt.
2. Children under the age of 13 years are not permitted to engage in the recreational activities unless under the direct supervision of a parent, guardian or responsible adult at all times. Where you are responsible for the supervision of any children in your care, you agree to be bound by these Conditions of Entry on their behalf and you will directly supervise them at all times.
a. Agreement can be accepted by booking on the Air Factory website and agreeing to the Conditions of Entry or otherwise agreeing to the Conditions of Entry agreement when paying in person at Air Factory’s premises. You will be refused entry if the Conditions of Entry are not agreed to.
3. You may not:
a. bring glassware, food (including commercially prepared food), beverages, eskies or coolers to the premises;
b. before, or during, the recreational activities consume alcohol or chew chewing gum; or
c. smoke on the premises.
4. Photographs, movies or videos:
a. taken by you must be for your own personal use and enjoyment and not for any commercial purpose. No flash photography is allowed on the premises.
b. may be recorded by Air Factory of you and/or your children and any other person under your consent for security and promotional purposes. You consent to these images and videos being taken and used at the discretion of Air Factory.
5. For safety reasons:
a. The maximum weight limit for an individual is 130 kg.
b. You must only use socks purchased from Air Factory when engaged in the recreational activities.
c. Mobile phones and other electronic devices must not be used during recreational activities.
6. You may be removed from the premises for inappropriate behaviour. You may be refused entry or removed from the premises if you are under the influence of drugs or alcohol.
7. You must comply with all signs on the premises and any verbal directions issued by Air Factory staff.
8. You consent (and consent on behalf of any child under your supervision) to receiving any medical treatment that Air Factory considers reasonably necessary during or after engagement in the recreational activities, and you agree to reimburse Air Factory for any associated costs.
9. You are responsible for all your personal property on the premises at all times.

These terms and conditions govern the purchase from Bold Entertainment Pty Ltd trading as Air Factory Trampoline Park ABN: 631 682 755 72 (Air Factory) of admission entry tickets and other products and is governed by the laws of the State of Queensland, Australia (Terms and Conditions).
1. AGREEMENT This is an agreement between you, the purchaser (Purchaser), and Bold Entertainment Pty Ltd trading as Air Factory Trampoline Park ABN: 631 682 755 72 (Air Factory). This Agreement applies to and forms part of all agreements for the purchase of products and related services by Air factory to the Purchaser.
2.1. You must not use the website (Website) in any manner or for any purpose which is unlawful or contrary to these Terms and Conditions.
2.2. Children under the age of 16 may not purchase any entry tickets for recreational activities or other products (Product) on this Website. If you are under the age of 16 and would like to purchase a Product from this Website, please ask your parent or guardian for assistance.
2.3. Air Factory, in its absolute discretion, reserves the right to refuse any order you place to purchase a Product or to deny access to this Website for any conduct it believes may breach these Terms and Conditions or any law.
2.4. The information on the Website is only intended to be of a general nature and may change at any time without notice. Detailed particulars can be obtained by contacting Air Factory on 07 5659 1321 or by email at
3.1. All prices on this Website are in Australian dollars and are inclusive of GST.
3.2. Products can be purchased through this Website by using a credit card. Your credit card will be debited at the time of ordering. In the unlikely event that you believe any unauthorised use of your credit card has occurred, please immediately notify us by email and contact your bank through your usual communication method.
3.3. Larger group bookings can be made over the phone or at Air Factories premises during opening hours.
3.4. All Products purchased on this Website cannot be changed or cancelled once submitted (unless required by law or Air Factory is unable to provide the Products described).
3.5. Confirmation of your purchase will be sent to an email account nominated by you. If you do not receive a confirmation email within two business days please contact Air Factory.
4.1. It is your responsibility to arrive at the Air Factory premises in time for your purchased session. Air Factory recommends arriving 20 minutes prior to the start time of your purchased session.
4.2. In the event that you arrive at the Air Factory premises after your purchased session has commenced, Air Factory staff will endeavour to provide you with an alternative session in the event that an alternative session is available. Late arrival at the Air Factory premises may result in forfeiture of the Product. In such an event, Air factory will not provide any refund.
4.3 Refunds are strictly not provided if you or someone you have booked on behalf of, does not attend the session. If you advise us at least 1 hour prior to the start of the session, we will endeavour to move you to alternative session time.
5.1. You may be asked to provide personal information (i.e. information which is collected and identified as relating to you personally, or the people you are booking for) before purchasing any Product on this Website. All personal information collected from this Website will be maintained by Air Factory in accordance with the Air Factory Privacy Policy. By using this Website you consent to Air Factory retaining and using your personal information in accordance with the Air Factory Privacy Policy
5.2. Air Factory will take reasonable steps to protect the personal information which it holds from misuse and loss, unauthorised access, modification or disclosure.
6.1. This Website may contain links to other web sites controlled by third parties (Third Party Websites).
6.2. Air Factory provides these links as a convenience and is not responsible for the content or privacy practices associated with linked Third Party Websites or third party advertisements.
6.3. You access those sites and/or use those sites’ products and services solely at your own risk and you should make your own enquiries before relying on any content contained in such Third Party Websites.
7.1. Any representation, warranty, condition or undertaking that would be implied in these Terms and Conditions by legislation, common law, equity, trade, custom or usage is excluded to the maximum extent permitted by law.
7.2. Nothing in these Terms and Conditions excludes, restricts or modifies any condition, warranty, right or remedy which may be conferred by the Competition and Consumer Act 2010 (Cth) that cannot be excluded, restricted or modified by agreement.
8.1. You agree to indemnify Air Factory for any loss, damage, cost or expense that it may suffer or incur in connection with any breach by you of these Terms and Conditions, or the Conditions of Entry by anyone you have purchased Products for. You further agree to release Air Factory from any claim, loss or damage incurred as a result of any error, omission or misrepresentation in this Website.
9.1. This Website and all content forming part of the Website, are protected by copyright, trade mark and other intellectual property laws.
9.2. You may not modify, copy or distribute the layout, appearance of, or any images on, the Website or any computer software or code contained in the Website and/or decompile or disassemble, reverse engineer or otherwise attempt to discover or access any source code related to the Website.
10.1. Air Factory may vary these Terms and Conditions at any time. Any variations become effective upon posting.
10.2. By continuing to use this Website following a variation of the Terms and Conditions, you consent to be bound by varied terms and conditions.
11.1. These Terms are governed by the laws in force in the State of Queensland, Australia. You agree to submit to the exclusive jurisdiction of the courts of Queensland.